Excellent. Had an emergency as a new patient and they fit me in immediately. very caring and loving as well as knowledgeable. Really respect the lady vet who served me, she was right on the issue and knew exactly what was happening, she gave great advice and was very kind. She also wasn’t afraid to tell me off for having a bit too chunky cat, but in a non condescending way and gave amazing advice on exactly what to do. Definitely left with all the info I needed and a potentially serious problem solved